Making User Experience Safe at Astrowani

At Astrowani, we strive to provide users with access to experienced and verified astrologers for astrology consultations based on their preferences and requirements. While we make every effort to offer a reliable platform, the choice of selecting an astrologer and following any advice remains entirely with the user.

Astrology is a matter of personal belief and guidance. The consultation provided by astrologers should be considered as advice and not as a substitute for professional, legal, financial, or medical services. Users should always exercise their own judgment and make decisions responsibly.

To ensure a safe and positive experience, please follow these guidelines:

1. Verify the Astrologer’s Profile

Before starting a consultation, carefully review the astrologer’s profile, experience, areas of expertise, ratings, and user reviews. Choose an astrologer whose expertise best matches your requirements.

2. Protect Your Personal Information

Do not share sensitive personal information such as bank account details, debit or credit card numbers, OTPs, passwords, Aadhaar numbers, PAN details, or other confidential information during any consultation.

3. Maintain Respectful Communication

Treat astrologers with courtesy and respect throughout your interaction. Harassment, abusive language, threats, discrimination, or inappropriate behavior will not be tolerated and may result in suspension of your account.

4. Be Cautious of Financial Requests

Astrowani and its astrologers will never ask users to transfer money directly to any personal bank account, UPI ID, or digital wallet outside the official platform. Report any such request immediately to our support team.

5. Use Astrology as Guidance Only

Astrological consultations are intended to provide guidance and insights based on traditional astrological principles. Users should not rely solely on astrology for important legal, medical, financial, educational, or life-changing decisions.

6. Report Suspicious or Inappropriate Activity

If you notice any suspicious behavior, misleading information, fake profiles, fraudulent activity, or violation of platform policies, please report it immediately through our Customer Support so appropriate action can be taken.

7. Consult Responsibly

Every individual’s life circumstances are unique, and astrology may not provide the same outcome for everyone. Users are encouraged to use consultations responsibly, maintain realistic expectations, and combine astrological guidance with their own judgment and practical decision-making.

Your safety, privacy, and trust are our highest priorities. By following these guidelines, you help us maintain a secure, respectful, and trustworthy environment for everyone using the Astrowani platform.